• Compliance and Risk Leadership: Successfully led the implementation of TRID, impacting sales and operations workflows, and managed ATR/QM implementations in 2014 and 2021, involving significant changes in underwriting, credit policy, and loan origination software.

  • SAFE Act Program Development: In 2011, spearheaded the establishment and implementation of the SAFE Act program, including comprehensive employee background checks, NMLS registration, and robust training programs.

  • Risk Analysis Process: Developed a business compliance risk analysis process, identifying and mitigating gaps prior to implementation of initiatives, leading to a 15% increase in productivity.

  • Technology Integration for Compliance: Collaborated with the business technology team to create risk analysis software, streamlining process and control analysis to minimize regulatory compliance risk.

  • Fraud and Risk Mitigation: Designed and implemented a Business Control Compliance Officer Authority Signing Matrix at Union Bank, establishing a tiered sign-off system for high-risk regulations and fraud risks, enhancing risk management and employee development.

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